BMC Helix provides the capability to export observability data directly using the OpenTelemetry Collector. This requires deploying an OpenTelemetry Collector in your cluster.

See also BMC Helix documentation.

Exporting Data to an OpenTelemetry Collector

otlp:
  receiver:
    protocols:
      http:
        enabled: true

Then, set this env var, and you’re done!

TRACELOOP_BASE_URL=http://<tenantURL>