The Full Platform deployment provides complete control over the entire Traceloop stack, perfect for organizations with strict security requirements or air-gapped environments.

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Infrastructure Requirements

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Core Components

  1. ClickHouse Database
  2. Kafka Message Queue
  3. PostgreSQL Database
  4. Kubernetes Cluster
  5. S3 Object Storage

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Compatibility Matrix

ServiceProduction version (May 30 2025)Support & upgrade stance
Traceloop (core services & Helm chart)0.3.0Quarterly releases; 0.3.x receives critical fixes.
Aurora PostgreSQL15.10Managed patching. Minor versions ≥ 15.2 are supported.
ClickHouse24.12We track the 24.x LTS line; 23.x is best‑effort.
Kafka (Confluent Platform)3.8.x (KRaft)Confluent GA releases promoted within 4 weeks.
Temporal1.27.11.27.* patches supported; major ≥ 1.28 validated on request.
Centrifugo6.1.0API‑stable; 6.x minor upgrades are drop‑in.

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Validation requests

Submit desired versions via [email protected]. Minor‑version certification is typically completed within 2 business days; major‑version certification within 7 business days.

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Deployment Options

Use Terraform/CloudFormation to provision managed infrastructure components, then deploy Traceloop applications via Helm.

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Option 2: All-in-One Helm Deployment

Deploy everything including PostgreSQL, ClickHouse, and Kafka through Helm charts for development/testing environments. Requires manual load balancer setup to forward traffic to NodePort 30080 and handle SSL termination.

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Option 1: Infrastructure + Applications Deployment

Contact our team to get the CloudFormation templates and Terraform configurations for deploying the infrastructure components. The deployment process below assumes your infrastructure is already provisioned and available.

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Deployment Process

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1. Create Traceloop namespace

kubectl create namespace traceloop

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2. Create required secrets under traceloop namespace

Docker Hub images pull secret.
Credentials will be provided by Traceloop via secure channel 
kubectl create secret docker-registry regcred \
  --namespace traceloop \
  --docker-server=docker.io \
  --docker-username=<dockerhub-username-provided-by-traceloop> \
  --docker-password=<dockerhub-password-provided-by-traceloop>
Postgres Secret (if not already present)
kubectl create secret generic traceloop-postgres-secret \
  --namespace traceloop \
  --from-literal=POSTGRES_DATABASE_USERNAME=<postgres-username> \
  --from-literal=POSTGRES_DATABASE_PASSWORD=<postgres-password>
ClickHouse Secret (if not already present)
kubectl create secret generic traceloop-clickhouse-secret \
  --namespace traceloop \
  --from-literal=CLICKHOUSE_USERNAME=<clickhouse-username> \
  --from-literal=CLICKHOUSE_PASSWORD=<clickhouse-password>
Kafka Secret (if not already present)
kubectl create secret generic traceloop-kafka-secret \
  --namespace traceloop \
  --from-literal=KAFKA_API_KEY=<kafka-api-key> \
  --from-literal=KAFKA_API_SECRET=<kafka-api-secret>

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3. Download the Traceloop Helm chart to your local environment

# Add Traceloop Helm repository
helm pull oci://registry-1.docker.io/traceloop/helm --untar

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4. Run subcharts and dependency extractions script

chmod +x extract-subcharts.sh
./extract-subcharts.sh

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5. Update values-customer.yaml with your domain & auth configuration:

Configure your deployment settings including gateway, authentication, and image support: 
kong-gateway:
  service:
    type: NodePort # Or ClusterIP
    proxy:
      # port: 8000
      # targetPort: 8000
      nodePort: 30080
    status:
      # port: 8100
      # targetPort: 8100
      nodePort: 30081
  kong:
    domain: "user-provided"
    appSubdomain: "app" # Can be overridden by customer
    apiSubdomain: "api" # Can be overridden by customer
    realtimeSubdomain: "realtime" # Can be overridden by customer

helm-api-service:
  app:
    imagesSupport:
      enabled: false # Set to true to enable image storage and processing
      s3ImagesBucket: "" # S3 bucket name where images will be stored
      eksRegion: "" # AWS region where your EKS cluster and S3 bucket are located

customerConfig:
  propelauth:
    authURL: "traceloop-provided"
  launchDarkly:
    clientId: "" # OPTIONAL traceloop-provided

customerSecret:
  openai:
    key: "user-provided"
  launchDarkly:
    apiKey: "" # OPTIONAL traceloop-provided
  propelauth:
    verifierKey: "traceloop-provided"
    apiKey: "traceloop-provided"
  centrifugo:
    apiKey: "user-provided"
    tokenHmacSecretKey: "user-provided"
  encryptionSecret:
    apiKey: "user-provided"

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6. Update the following files with relevant addresses

values-external-postgres.yaml
postgresql:
  enabled: false
  host: "" # Example: "my-postgres-server.example.com"
  port: "" # Example: "5432"
  database: "" # Example: "traceloop"
values-external-clickhouse.yaml
clickhouse:
  enabled: false
  host: "" # Example: "my-clickhouse-server.example.com"
  port: "" # Example: "9440"
  httpPort: "" # Example: "8443"
  database: "" # Example: "default"
  sslMode: "" # Example: "strict" or "none"
  sslEnabled: "" # Example: "true" or "false"
values-external-kafka.yaml
kafka:
  enabled: false
  bootstrapServer: "" # Example: "kafka-broker.example.com:9092"
  securityProtocol: "" # Example: "SASL_SSL" or "PLAINTEXT"
  saslMechanisms: "" # Example: "PLAIN" or "SCRAM-SHA-256"
  apiKey: "" # Your Kafka API key if required
  apiSecret: "" # Your Kafka API secret if required
values-temporal.yaml
Replace only these values to the values you have from postgres. 
temporal:
  ...
  server:
    config:
      persistence:
        ...
        default:
          ...
          sql:
            ...
            host: "" # Example: "my-postgres-server.example.com"
            ...
            user: "" # Example: "traceloop"
            password: ""
            existingSecret: "" # Example: "traceloop-postgres-secret"
            existingSecretKey: "" # Example: "POSTGRES_DATABASE_PASSWORD"
            ...
      visibility:
        ...
        default:
          ...
          sql:
            ...
            host: "" # Example: "my-postgres-server.example.com"
            ...
            user: "" # Example: "traceloop"
            password: ""
            existingSecret: "" # Example: "traceloop-postgres-secret"
            existingSecretKey: "" # Example: "POSTGRES_DATABASE_PASSWORD"
            ...

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7. Install Traceloop Helm chart

helm upgrade --install traceloop . \
  -n traceloop \
  --values values.yaml \
  --values values-customer.yaml \
  --values values-external-kafka.yaml \
  --values values-external-clickhouse.yaml \
  --values values-external-postgres.yaml \
  --values values-temporal.yaml \
  --values values-centrifugo.yaml \
  --create-namespace \
  --dependency-update

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Option 2: All-in-One Helm Deployment

This deployment includes a Kong API Gateway that listens on NodePort 30080. You will need to manually provision a load balancer that forwards traffic to your Kubernetes cluster’s NodePort 30080 and handles SSL termination.
This approach deploys all components including databases through Helm charts.

​
Deployment Process

​
1. Create Traceloop namespace

kubectl create namespace traceloop

​
2. Create required secrets under traceloop namespace

Docker Hub images pull secret.
Credentials will be provided by Traceloop via secure channel 
kubectl create secret docker-registry regcred \
  --namespace traceloop \
  --docker-server=docker.io \
  --docker-username=<dockerhub-username-provided-by-traceloop> \
  --docker-password=<dockerhub-password-provided-by-traceloop>

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3. Download the Traceloop Helm chart to your local environment

# Add Traceloop Helm repository
helm pull oci://registry-1.docker.io/traceloop/helm --untar

​
4. Run subcharts and dependency extractions script

chmod +x extract-subcharts.sh
./extract-subcharts.sh

​
5. Update values-customer.yaml with your domain & auth configuration:

Configure your deployment settings including gateway, authentication, and image support: 
kong-gateway:
  service:
    type: NodePort
    proxy:
      nodePort: 30080
    status:
      nodePort: 30081
  kong:
    domain: "user-provided"
    appSubdomain: "app" # Can be overridden by customer
    apiSubdomain: "api" # Can be overridden by customer
    realtimeSubdomain: "realtime" # Can be overridden by customer

helm-api-service:
  app:
    imagesSupport:
      enabled: false # Set to true to enable image storage and processing
      s3ImagesBucket: "" # S3 bucket name where images will be stored
      eksRegion: "" # AWS region where your EKS cluster and S3 bucket are located

customerConfig:
  propelauth:
    authURL: "traceloop-provided"
  launchDarkly:
    clientId: "" # OPTIONAL traceloop-provided

customerSecret:
  openai:
    key: "user-provided"
  launchDarkly:
    apiKey: "" # OPTIONAL traceloop-provided
  propelauth:
    verifierKey: "traceloop-provided"
    apiKey: "traceloop-provided"
  centrifugo:
    apiKey: "user-provided"
    tokenHmacSecret: "user-provided"
  encryptionSecret:
    apiKey: "user-provided"

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6. Install complete Traceloop stack

helm upgrade --install traceloop . \
  -n traceloop \
  --values values.yaml \
  --values values-customer.yaml \
  --values values-internal-kafka.yaml \
  --values values-internal-clickhouse.yaml \
  --values values-internal-postgres.yaml \
  --values values-temporal.yaml \
  --values values-centrifugo.yaml \
  --create-namespace \
  --dependency-update

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Verification

  1. Check all pods are running:
kubectl get pods -n traceloop
  1. Verify infrastructure connectivity:
kubectl logs -n traceloop deployment/traceloop-api
  1. Access the dashboard at your configured ingress host

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Troubleshooting